{"id":133,"date":"2025-03-15T00:30:30","date_gmt":"2025-03-15T00:30:30","guid":{"rendered":"https:\/\/acivica.com\/home\/?page_id=133"},"modified":"2026-02-16T14:12:18","modified_gmt":"2026-02-16T14:12:18","slug":"on-going-support","status":"publish","type":"page","link":"https:\/\/acivica.com\/home\/on-going-support\/","title":{"rendered":"On-Going Support"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><em>What do we do now? We got through the Presales Framework, and now how do we keep the momentum going long term?<\/em><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><em>Is a one-off training \/program really the only option? We hire new people all the time. What about them?<\/em><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><em>What if we decide we want to keep learning? What if we want to make changes to our presales process?<\/em><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\n<div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><!-- wp:group {\"layout\":{\"type\":\"flex\",\"flexWrap\":\"nowrap\"}} --><\/p>\n<div class=\"wp-block-group\"><!-- wp:paragraph {\"style\":{\"border\":{\"radius\":\"19px\"}}} --><\/div>\n<p>The overarching goal of the Presales Framework is to give organizations a shot of adrenaline for presales. We believe that the secret to really amazing sales is to get the most effect technical sales, sales engineers, or whatever you call the roll and to get that function focused on delivering really value and momentum to the sales process.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:image {\"lightbox\":{\"enabled\":false},\"id\":142,\"width\":\"179px\",\"height\":\"auto\",\"sizeSlug\":\"full\",\"linkDestination\":\"custom\"} --><\/p>\n<p><!-- \/wp:image --><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-8.png\" title=\"image\" width=\"500\" height=\"375\" srcset=\"https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-8.png 500w, https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-8-300x225.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" class=\"wp-image-203\" \/><\/span><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><!-- wp:group {\"layout\":{\"type\":\"flex\",\"flexWrap\":\"nowrap\"}} --><\/p>\n<div class=\"wp-block-group\"><!-- wp:paragraph {\"style\":{\"border\":{\"radius\":\"19px\"}}} --><\/div>\n<p>Not everyone wants ongoing support. We price this separately. But for those who do, we will provide a combination of ongoing support, similar to the what is offered during the Presales Framework Launch. And we will provide proactive engagement on things like reviewing analytics, conducting planned trainings on best practices, and more.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>We offer this in increments as low as 3 months and as long as 12 months. And we provide some additional tools and engagement that ensure your organization is getting the most value from this engagement. Just like we take Presales seriously, we also take ensuring long-term value for your investment just as seriously.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Want to learn more? Please reach out and we will be happy to talk about the Presales Framework and everything it entails.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Email <a href=\"mailto:sales@acivica.com\">sales@acivica.com<\/a> to learn more.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:image {\"lightbox\":{\"enabled\":false},\"id\":142,\"width\":\"179px\",\"height\":\"auto\",\"sizeSlug\":\"full\",\"linkDestination\":\"custom\"} --><\/p>\n<p><!-- \/wp:image --><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/acivica.com\/home\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-1.png\" title=\"image\" width=\"474\" height=\"266\" srcset=\"https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-1.png 474w, https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-1-300x168.png 300w\" sizes=\"(max-width: 474px) 100vw, 474px\" class=\"wp-image-142\" \/><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-133","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/pages\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":11,"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/pages\/133\/revisions"}],"predecessor-version":[{"id":666,"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/pages\/133\/revisions\/666"}],"wp:attachment":[{"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/media?parent=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}