{"id":129,"date":"2025-03-13T23:53:02","date_gmt":"2025-03-13T23:53:02","guid":{"rendered":"https:\/\/acivica.com\/home\/?page_id=129"},"modified":"2026-03-07T10:38:29","modified_gmt":"2026-03-07T10:38:29","slug":"presales-launch","status":"publish","type":"page","link":"https:\/\/acivica.com\/home\/presales-launch\/","title":{"rendered":"Presales Launch"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><em>Why do so many well intentioned plans fail? What causes good ideas to fail?<\/em><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><em>How can an organization make new plans and implementations more successful? What's the secret?<\/em><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><em>What is the right approach to ensure continued excellence after a new program kicks off? What builds (and sustains) momentum?<\/em><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\n<div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Adoption. In business and software, it means getting people to actually use all that nifty stuff you've invested in. Think CRM, something we've implemented countless times. Too many sales organizations build it, and then they either hope sales people will start using it, or they shout and scream and threaten in hopes of driving usage. Either way, for many organizations, CRM is a 4 letter word. That is NOT what we want for the Presales Framework. We call it a Launch, because we want it to fill people with energy, enthusiasm, and even some joy in knowing they are being prepared to be successful in their work.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:image {\"lightbox\":{\"enabled\":false},\"id\":142,\"width\":\"179px\",\"height\":\"auto\",\"sizeSlug\":\"full\",\"linkDestination\":\"custom\"} --><\/p>\n<p><!-- \/wp:image --><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-2.png\" title=\"image\" width=\"1024\" height=\"955\" srcset=\"https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-2.png 1024w, https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-2-300x280.png 300w, https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-2-768x716.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" class=\"wp-image-145\" \/><\/span><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-size: 16px;\">We start with ongoing support. We call it Office Hours. It is a time when we can answer questions, review discussions, documents, estimates, and give feedback. And it is a chance to monitor adoption and to make changes if there are any 'bugs' in the design. Generally, it is a time when we can be there to support the presales team. Again, this whole effort is about building the processes and culture of excellence in presales. And it starts by providing a period of additional support after getting the framework live.<\/span><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>The next part is what we call Ride Alongs. Just like during discovery, we will quietly sit in on presales calls or we will watch videos of them. We will have a set of guidelines (a rubric) and will give detailed and insightful feedback. And we will provide guidance on ways to take what is learned during the Presales Framework and convert it into actionable knowledge. Again, if we find any kinks or bugs, we will work with the organization to fix things.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Finally, we will offer ad hoc trainings. Is estimation still causing confusion? We will do an additional training session. Are people still struggling to get actionable requirements? We will do a breakout session and focus on this crucial skill. In this final step, we are all about finding what will help the team to succeed.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Please get in touch to find out how the Presales Framework can help your organization.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Email <a href=\"mailto:sales@acivica.com\">sales@acivica.com<\/a> to learn more.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:image {\"lightbox\":{\"enabled\":false},\"id\":142,\"width\":\"179px\",\"height\":\"auto\",\"sizeSlug\":\"full\",\"linkDestination\":\"custom\"} --><\/p>\n<p><!-- \/wp:image --><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-1.png\" title=\"image\" width=\"474\" height=\"266\" srcset=\"https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-1.png 474w, https:\/\/acivica.com\/home\/wp-content\/uploads\/2025\/03\/image-1-300x168.png 300w\" sizes=\"(max-width: 474px) 100vw, 474px\" class=\"wp-image-142\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-129","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/pages\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/comments?post=129"}],"version-history":[{"count":18,"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/pages\/129\/revisions"}],"predecessor-version":[{"id":796,"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/pages\/129\/revisions\/796"}],"wp:attachment":[{"href":"https:\/\/acivica.com\/home\/wp-json\/wp\/v2\/media?parent=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}